Minimizing the Einstellung Effect in Design Thinking: How to Arrive at...
The Einstellung Effect—when preexisting knowledge or experience prevents us from considering alternative possibilities to a problem—can seriously impede a team’s innovation capacity. Here are some...
View ArticleThe #FutureMuseum Project: Experience-Driven and People-Centered
The #FutureMuseum Project invites professionals from around the world to share their ideas about the future of museums. My view is that the museum of the future will be more visitor- and guest-centered...
View ArticleA design thinker in residence: an interview with Henry Trejo of Crystal...
Henry Trejo is the design thinker in residence at the Crystal Bridges Museum of American Art in Fayetteville, Arkansas. In his role, Henry advocates for visitors and works to make the museum welcoming...
View ArticleThis is How a Museum Uses Creativity & Collaboration to Reach 200M Annually
In this interview originally published by IDEO U, Chris Flink, executive director of the Exploratorium, talks about how the museum cultivates creativity with visitors, the broader community, and within...
View ArticleDesign thinking for equity in a national park: an interview with Sarah...
This month I interviewed Sarah Minegar of the Morristown National Historical Park Museum & Library. We talked about the challenges of bringing design thinking into a National Park, adopting an...
View ArticleHow to write a cultural equity statement as a framing tool for design thinking
A cultural equity statement is a starting point for museums striving to improve and evolve service to their communities. In this post, Sarah Minegar of the National Park Service provides practical...
View ArticleWhy bad ideas lead to good ideas: using “reverse thinking” in a design sprint...
Imagining the worst way to solve a problem can actually help you solve the problem. Learn how we used a bad ideas brainstorm In a four-day design sprint at the National Gallery of Art to arrive at good...
View ArticleFive emerging trends in design thinking for 2020
As we enter 2020, here are some emerging themes in the human-centered design landscape. From a "back-to-basics" focus on the fundamental mindsets and skills to a growing awareness of the role of equity...
View ArticleEvolving the design thinking framework towards greater equity: an interview...
This month we spoke with Tania Anaissie of Beytna Design about Liberatory Design, which expands upon the traditional design thinking framework to create greater equity for those most impacted by...
View ArticleAnnouncing our Aspen Institute Tech Policy Hub Challenge Grant
We're delighted to announce an important and timely project to help museums, libraries, and performing arts organizations work more directly with their communities during the Covid-19 crisis, funded by...
View ArticleDesign Thinking for Museums is 10 years old! What should we do next?
I launched this blog in 2013, when I presented a paper about bringing design thinking to SFMOMA at the annual Museums and the Web conference. I regularly wrote stories, interviewed museum...
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